Privacy policy

ACT Interiors ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information that we collect through our website [www.actinteriors.com.au] (the "Website"), and how that information is handled in compliance with the Australian Privacy Act 1988 (Cth).

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information when you interact with our Website, including when you fill out one of our contact forms or send an enquiry. The types of personal information we may collect include:

  • First Name

  • Last Name

  • Email Address

  • Phone Number

  • Company Name (if applicable)

We may also collect information related to your use of the Website, such as device information, browser type, IP address, and interactions with our Website. This information is primarily used for analytical purposes and to improve the user experience on our Website.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To respond to your enquiries or job requests.

  • To contact you regarding services, quotes, or other relevant information.

  • To improve the functionality and performance of our Website.

  • To comply with legal obligations.

If you provide us with your contact information via our forms, we may also send you marketing communications (if you have consented to receive such communications). You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions provided in the email.

3. Data Collection via Squarespace

Our Website is built using the Squarespace platform. Squarespace may automatically collect certain information about your interaction with the Website, such as:

  • Your IP address.

  • Browser type and version.

  • Pages you visit.

  • Time spent on pages.

  • Referring website addresses.

Squarespace uses this information to provide us with analytics that help us improve the Website. Squarespace also uses cookies and similar technologies to track user behavior. You can manage your cookie preferences through your browser settings.

For more information about how Squarespace collects and processes your data, please refer to their privacy policy: Squarespace Privacy Policy.

4. Data Security

We take reasonable steps to ensure that your personal information is secure and protected from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the Internet or storage system is completely secure, and we cannot guarantee the absolute security of your information.

5. Disclosure of Your Information

We do not share or sell your personal information to third parties, except where necessary to fulfill your enquiry or job request. This may include sharing information with:

  • Service providers who assist us in operating our Website, managing the business, or providing customer service.

  • Legal or regulatory authorities, if required by law.

We may also share aggregated or anonymised data with third parties for analytical and marketing purposes, but this data will not personally identify you.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccurate or incomplete information we have about you.

  • Request that we delete your personal information (subject to legal obligations).

If you wish to exercise any of these rights or have any questions about how your personal information is handled, please contact us using the contact details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: